Location: Haverfordwest
Salary: National Minimum Wage for age + £0.30 per hour –Permanent Part Time (Monday to Thursday, 8:30 am – 4:30 pm) (1 hour lunch)
About Us
We are a well-established accounting firm with a strong client base and a focus on providing reliable, personal service. With our long-serving receptionist retiring, we are looking for a capable, friendly, and tech-savvy professional to join our team—someone who is ready to take on more than just answering the phone.
The Role
This permanent role combines traditional front-desk duties with hands-on support in administration and operations. It’s ideal for someone who enjoys varied tasks, has good IT skills, and likes to stay busy and organised.
You’ll be supporting the day-to-day running of the practice—answering calls, helping clients, and assisting with document management, invoicing, client VAT returns and office systems. It is a role that can expand and develop.
Key Responsibilities
- Answer and direct incoming calls.
- General copy typing/dictation.
- Greet visitors in a professional, friendly manner.
- Manage client appointments, emails, and incoming/outgoing mail.
- Maintain digital and paper-based filing systems.
- Data entry and updating client records on practice management system.
- Support with tax return submissions.
- Assist with invoice processing and bookkeeping support.
- Take card payments.
- Assist PA to the partner.
- Organize supplies and liaise with external service providers.
- Provide general admin support to the office team.
What We’re Looking For
- Strong communication and interpersonal skills.
- Confident using Microsoft Office (Word, Excel, Outlook) and Adobe.
- Comfortable learning new software and systems.
- Well-organized, accurate, detail-oriented and proactive.
- A professional attitude and the ability to work independently.
- Ensuring confidentiality of client information.
Bonus Points For
- Experience in an accounting or professional services office.
- Familiarity with Xero, QuickBooks, Sage or other bookkeeping tools.
- Interest in supporting marketing and client communications.
What We Offer
- A supportive, quiet office environment.
- Company pension
- Life insurance
- On-the-job training in our systems and processes.
- Job security in a long-standing, stable business.
- Opportunities to take on more responsibility over time.
Education
- A level or equivalent
Work location
In person – permanent part-time.
